State Farm® Insurance Agent Jack Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Larry Elliott
September 2, 2026
"Kama Clay is a Keeper. Very Helpful."
"Larry, thank you for your 5-star review! Kama goes above and beyond for our customers! We look forward to being your good neighbor! "
Kama Clay
August 31, 2026
"What a wonderful place full of kind people! When you need to understand your insurance or even help on a claim you get to talk to kind hearted people! Definitely recommend coming here!"
"Kama, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor! "
Michelle
August 31, 2026
"The whole office is super nice and helpful, and Jack goes into details as far as options and the benefits of each option."
"Michelle, thank you for your 5-star review! We strive to make sure our customers understand their policies. We appreciate you! "
conner narayan
August 31, 2026
"I can’t say enough good things about Jack Dean and his team at State Farm! Jack was incredibly helpful in setting up my Personal Articles Policy (PAP) to cover my golf clubs and took the time to make sure I understood my coverage. When I eventually had to file a claim, the service was just as outstanding. Jack made the process easy, communicated clearly, and was there to help every step of the way. I highly recommend Jack Dean and his State Farm office to anyone looking for an agent who truly cares about his clients!"
"Conner, thank you for your 5-star review! One of our goals is making sure our customers experience goes smoothly. We look forward to continuing to be your good neighbor!"
Shana Pierce
August 19, 2026
"Love having an open office right in the neighborhood for all my needs! Thank you for your fast and friendly professional service !"
"Shana, thank you for your 5-star review! It is our goal to provide excellent customer service! We look forward to continuing to be your good neighbor! "
Sarah Anderson
July 29, 2026
"Working with Rebekah was a great experience. She took the time to clearly explain my auto, home, and life insurance policies and helped me understand all the benefits. I really appreciated her knowledge, patience, and excellent customer service."
"Sarah, thank you for your 5-star review! We strive to make sure our customers understand their policies. We appreciate you! "
Taryn Roberts
July 29, 2026
"Rebekah has been an absolute pleasure to work with! She is incredibly knowledgeable and truly knows what she is doing. She took the time to explain the entire insurance process from start to finish, answered all of our questions, and took care of all the little details we never would have thought about. She made everything so easy to understand and completely stress-free.
I’m so thankful we got in touch with her! She genuinely cares about her customers and treats them like family. If you’re looking for someone who is professional, attentive, and always has your best interests in mind, I highly recommend Rebekah!"
"Taryn, thank you for your 5-star review! Rebekah always goes above and beyond for our customers. We appreciate you!"
Zack Krotman
July 10, 2026
"They are always super friendly and super helpful. I switched over to them and cut my car and Home insurance and half. Anytime I’ve had an issue save quickly helped resolve it. These people are wonderful."
"Zack, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor! "
Hope Bloker
July 1, 2026
"I love the personal service and getting to talk to people at Statefarm! It’s great to know they care enough to reach out through text and set up a call just to make sure I know what comes with the insurance I have. Great job!"
"Thank you so much for your words Hope! Enjoy your time here in VA!"
gina brinkley
June 19, 2026
"I recently filed a glass claim and was impressed, as always with State Farm from start to finish. My local agent, Jack Dean and his team were there through the whole process making sure I was being served by others in the process, and that I was happy with the service I was given from both the glass claims department and Safelite, which replaced my glass. All departments and Safelite were professional and overall, just very nice and pleasant to deal with. I'd rather not have a claim, but if I do, I want Jack Dean and his team to be there for me!"
"Gina, thank you for your 5-star review! It is our goal to make your claims process as easy as possible. We look forward to continuing to be your good neighbor!"
Raven Hendricks
June 5, 2026
"Always great service and very helpful!"
"Raven, thank you for your 5-star review! Providing great customer service is our goal! We look forward to continuing to be your good neighbor! "
Brian Marple
June 5, 2026
"State Farm IS a good neighbor!"
"Brian, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor! "
Rose Reneau
June 5, 2026
"The staff is very knowledgeable and super friendly! If I still lived there I would definitely invest with Jack Dean-State Farm"
"Rose, thank you for your 5-star review! We appreciate you! "
Ben Anty
June 1, 2026
"Staff was very knowledgeable and pleasant to talk to"
"Ben, thank you for your 5-star review! It is our goal to make your process simple. We look forward to being your good neighbor!"
nathan funderburk
June 1, 2026
"Jack, and his staff are great at answering questions, and meeting all your insurance needs!"
"Nathan, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor!"
Albert Reynolds
May 28, 2026
"Great people and Great prices!!!"
"Albert, thank you for your 5-star review. It is our goal to provide excellent customer service, along with affordable prices. We look forward to being your good neighbor!"
Paula Walden
April 22, 2026
"Everyone was great and helpful. Appreciate it."
"Paula, thank you for your 5-star review. It is our goal to make you experience easy. We look forward to being your good neighbor!"
Clarence Walker
April 20, 2026
"State Farm Rustburg provides excellent service and has a professional staff."
"Clarence, thank you for your 5-star review. It is our goal to provide great customer service. We look forward to being your good neighbor!"
Darlene Palmer
April 16, 2026
"Rebekah was absolutely amazing! All it took was for me to ask for a quote, and she ran with it! She kept in touch with me, answered all of my questions and waited patiently until I was ready to change over from Erie (who went up over $300.00 a month)! If you're interested in checking rates, contact Jack Dean's in Rustburg and ask for Rebekah! I couldn't believe how much I saved a month by switching over."
"Darlene, thank you for your 5-star review! We are glad to hear you had a great experience with Rebekah. We look forward to being your good neighbor!"
Brandy Tyree
April 8, 2026
"Very pleased with the fast response and turn around for my recent claim!"
"Brandy, thank you for your 5-star review! It is our goal to make sure your claims process goes smoothly. We look forward to continuing to be your good neighbor!"
Ashley farmer
March 28, 2026
"I am forever grateful that Jack Dean and his team took the time to explain to me the ends and outs of insurance plans, what my options were and was even able to help me get a life insurance plan that ended up saving me money in the end!! Highly recommend to anyone searching for a family oriented insurance agency"
"Thank you for the kind words Ashley! Our team prides themselves to make sure we explain how the coverage works, not just the premium."
Daniel Funderburk
March 10, 2026
"I worked with Rebekah and she was able to give me a great insurance plan even as a young driver."
"Daniel, thank you for your 5-star review. It is our goal to provide affordable protection for our customers. We look forward to being your good neighbor!"
Crissy Lanier
March 9, 2026
"Stellar customer service. It was like the old school customer service. No matter how many questions I had she answered."
"Christina, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to being your good neighbor! "
Alex Owens
March 6, 2026
"Great customer service throughout the whole process during my vehicle accident. Very helpful with working along side repair shop and checking in with me frequently to see how things were progressing."
"Alex, thank you for your 5-star review. It is our goal to make sure your claim goes smoothly. We look forward to continuing to be your good neighbor! "
Carol Walker
March 5, 2026
"Rebecca has been great to work with. I appreciate all of her advice and assistance. Thank you"
"Carol, thank you for your 5-star review. We are glad to hear you had a great experience with Rebekah. We look forward to being your good neighbor!"