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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Funderburk

March 10, 2026

5  out of  5
rating by Daniel Funderburk
"I worked with Rebekah and she was able to give me a great insurance plan even as a young driver."
We responded:
"Daniel, thank you for your 5-star review. It is our goal to provide affordable protection for our customers. We look forward to being your good neighbor!"
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Crissy Lanier

March 9, 2026

5  out of  5
rating by Crissy Lanier
"Stellar customer service. It was like the old school customer service. No matter how many questions I had she answered."
We responded:
"Christina, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to being your good neighbor! "
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Alex Owens

March 6, 2026

5  out of  5
rating by Alex Owens
"Great customer service throughout the whole process during my vehicle accident. Very helpful with working along side repair shop and checking in with me frequently to see how things were progressing."
We responded:
"Alex, thank you for your 5-star review. It is our goal to make sure your claim goes smoothly. We look forward to continuing to be your good neighbor! "
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Carol Walker

March 5, 2026

5  out of  5
rating by Carol Walker
"Rebecca has been great to work with. I appreciate all of her advice and assistance. Thank you"
We responded:
"Carol, thank you for your 5-star review. We are glad to hear you had a great experience with Rebekah. We look forward to being your good neighbor!"
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Robert C

March 3, 2026

5  out of  5
rating by Robert C
"Great ."
We responded:
"Robert, thank you for your 5-star review! It is our goal to make your experience as easy as possible. We look forward to continuing to be your good neighbor!"
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Guenter Gensbygel

February 26, 2026

5  out of  5
rating by Guenter Gensbygel
"The team was of great help after my accident and they were very patient with me. Great service - thank you!"
We responded:
"Guenter, thank you for your 5-star review! It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor!"
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India Good

February 20, 2026

5  out of  5
rating by India Good
"I love working with Christina! She is always helpful and ready to answer questions. Highly recommend!"
We responded:
"India, thank you for your 5-star review! We are happy to hear that your experience with Christina was great. We look forward to continuing to be your good neighbor!"
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Shea Jones

February 17, 2026

5  out of  5
rating by Shea Jones
"Rebekah was AMAZING!! So thankful to have been connected to someone who truly cares!"
We responded:
"Shea, thank you for your 5-star review. We are glad to hear that you had a great experience with Rebekah. We look forward to being your good neighbor. "
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Matt

February 16, 2026

5  out of  5
rating by Matt
"Always a pleasure to work with the folks at Jack Dean’s office."
We responded:
"Matt, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor! "
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Sherry Dooley

January 23, 2026

5  out of  5
rating by Sherry Dooley
"This office is always so helpful and compassionate!"
We responded:
"Sherry, thank you for your 5-star review. It is our goal to provide excellent customer service. We look forward to continuing to be your good neighbor!"
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Kristina Smith

December 31, 2025

5  out of  5
rating by Kristina Smith
"I recently worked with Rebekah on renters and auto insurance, and I couldn’t have asked for a better experience. I always received timely responses and it’s clear the office goes above and beyond for customers!"
We responded:
"Kristina, thank you for your 5-star review! We look forward to being your good neighbor! "
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Cj Kress

December 17, 2025

5  out of  5
rating by Cj Kress
"Rebekah is very great to work with. She will help you get the best insurance plan for a great price. I highly recommend speaking with her"
We responded:
"CJ, thank you for your 5 star review! We are glad to hear you enjoyed working with Rebekah. We look forward to being your good neighbor! "
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Kidist Zewde

December 15, 2025

5  out of  5
rating by Kidist Zewde
"I had Rebekah at State Farm and I recently had a horrible experience with GEICO and am in love with State Farm! She was so friendly and understanding and patient even though because I was frustrated with them she spoke to me as though I was not being passive aggressive but she was so wonderful and understanding! She explained everything even when I asked silly questions and help me find the most affordable coverage options!!! 10/10 would recommend everyone to State Farm and more specifically her!"
We responded:
"Eunice, thank you for your 5 star review! Rebekah strives to go above and beyond for our customers. It is important to us that each insured understands their policies and coverages. We look forward to being your good neighbor!"
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Patrick Thompson

November 26, 2025

5  out of  5
rating by Patrick Thompson
"Christina went above and beyond to insure that every step of my claim's process would be handled appropriately. Her dedication and professionalism is truly appreciated. I highly recommend Jack Dean's State Farm insurance agency!"
We responded:
"Patrick, thank you for your 5-star review! Christina is a wonderful asset to our office and is dedicated to making the claims process as smooth as possible. "
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Casey B. Case Face

November 26, 2025

5  out of  5
rating by Casey B. Case Face
"I am insured by State Farm and this is the closest location to my home. Very nice ladies that work in the office here. Were very willing to explain things to me and answer all of my questions. I was able to get life insurance as well and feel good and informed about the decision . Also feel great and very satisfied about the price of the insurance added on to my regular car insurance. I am glad I chose to get insurance with them and I like how they offer their insurance plans. I was able to get a multi driver discount and my fiance' is covered under my insurance as well which is really nice that she is able to safely drive my vehicle. I also like how their insurance plans work, it's easy to understand and there's no crazy waiting periods or hoops to jump through for your loved ones when it comes time for them to need to collect the life insurance. I would definitely recommend them to other people shopping for insurance and different kinds of insurance. Their rates are fair and definitely worth the money. I will be staying with this company and even if I do choose to move one day this policy is easy transferred to another state and will simply go with me. Add me on tik tok caseybest4"
We responded:
"Casey, thank you for your 5-star review! We are so glad you had a great experience with our office. Our goal is to make your insurance affordable, understandable, and personalized to your needs! "
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Leslie Mau

November 21, 2025

5  out of  5
rating by Leslie Mau
"I appreciate the exceptional service from Christina and the team at Jack Dean State Farm. They go above and beyond to help me with my family’s insurance needs."
We responded:
"Thank you for your 5-star review, Leslie! Our team strives to provide top notch customer service. "
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Sherry Lackey

November 6, 2025

5  out of  5
rating by Sherry Lackey
"Rebekah was absolutely amazing to work with and made the entire transition seamless! From the very beginning, she was patient, kind, and incredibly helpful. Jack Dean (the owner) personally spoke with me on the phone, and he could not have been nicer. He clearly believes in and supports his staff; and it shows. The savings I received by switching to Jack Dean State Farm were astronomical compared to my previous insurance company. For what I was paying for auto insurance alone, they were able to increase my auto coverage, add renters insurance, AND increase my renters insurance coverage; all for less than what I was paying before. I had been loyal to my previous agent since I was 16 and I’m now 45. This was not a quick or easy decision, but Rebekah and the team were incredibly patient throughout the entire process. (They worked with me for months) They are very consistent, however, never pushed. I am extremely impressed, and I strongly believe you will be too. Don’t hesitate; give Rebekah a call!!!"
We responded:
"Sherry, thank you for your 5-star review! We are thrilled to hear that you had a great experience with Rebekah. Navigating insurance can be difficult, so we are happy that we were able to help increase your coverage with better premium! We look forward to being your good neighbor. "
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Melissa Johnson

October 30, 2025

5  out of  5
rating by Melissa Johnson
"I had a wonderful experience with State Farm the past few weeks. Rebekah is absolutely amazing. I was looking for the best quote on car and homeowners insurance. Rebekah made it so easy for me, seeings how I was kind of clueless when it came to homeowners insurance. Rebekah went above and beyond to make sure I fully understood every step and the process. I highly recommend this to anyone who is quote comparing, or just needing assistance with navigating throughout insurance, deductibles, and explaining every step of your coverage. Thank you Rebekah for this wonderful support and experience. I look forward to doing business with YOU and your team at State Farm."
We responded:
"Melissa, thank you for your 5-star review! We are glad you had a great experience with Rebekah. One of our main goals is to ensure that you understand your policies. We look forward to continuing to provide you with great service!"
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Roberta Gillespie

October 27, 2025

5  out of  5
rating by Roberta Gillespie
"Always the best!"
We responded:
"Roberta, thank you for your 5-star review! We love being your good neighbor! "
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Jean Wibbens

October 16, 2025

5  out of  5
rating by Jean Wibbens
"My husband's car was damaged in a parking lot, and the driver left no note. I contacted our new agent and we were covered under our own policy. There were a couple of snags getting everything squared away in the main office, but I talked to Christina at my agent's office and she straightened everything out. She even followed through without me having to ask and everything got taken care of. Thanks for taking good care of us Christina!"
We responded:
"Jean, thank you for your 5-star review! We are happy that Christina was able to assist you with your claim. Our goal is to serve you and ensure that your property is protected! "
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Benita Elliott

October 13, 2025

5  out of  5
rating by Benita Elliott
"Moises (Mo) has been very helpful and diligent throughout this whole process of acquiring homeowners insurance. The whole staff at Jack Dean’s office are very polite and courteous and I recommend anyone who maybe in the market for looking for insurance or to get a better rate or like me who was already with State Farm but had homeowners insurance someplace else for years, ask and see and compare with what you are paying and get better rates, better coverage and lower your whole overall cost."
We responded:
"Thank you for your 5 star review, Benita! We are glad to hear that you had a great experience with Mo. Our goal is to ensure that you have the best interaction with our office while protecting what matters most! "
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Mikayla Bennett

October 8, 2025

5  out of  5
rating by Mikayla Bennett
"This team (particularly Jasmine and Christina!) has been so helpful and responsive after a bad accident in which I totaled my car. They have gotten things done quickly and kept me informed."
We responded:
"Thank you Mikayla for your review. Being there when our customers are in time of need is our purpose. We have assigned team members that solely focus on helping you recover from the unexpected. "
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Jane Simmons

September 30, 2025

5  out of  5
rating by Jane Simmons
"I appreciated the customer service and look forward to having great coverage with a great company"
We responded:
"Jane, thank you for your 5-star review! We look forward to being your good neighbor. "
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Brandi Tweedy

September 29, 2025

4  out of  5
rating by Brandi Tweedy
"Very friendly, got back with me quickly. Very convenient with the option of texting ! Very affordable"
We responded:
"Brandi, thank you for your review! We are glad you were satisfied with our customer service. "
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Jennifer Wallace

September 17, 2025

5  out of  5
rating by Jennifer Wallace
"Rebekah is absolutely wonderful and so very helpful and knowledgeable! I switched auto and got much better rates and started a homeowners policy. I had to get a few minor things taken care of for underwriting and she kept me updated along the way, every step. Great communication."
We responded:
"Jennifer, thank you for your 5-star review! We are glad to hear that you experienced great communication with our office, that is one of our biggest goals we strive towards. We appreciate your business. "